Refund Policy

Stride Physiotherapy provides appointment-based physiotherapy services rather than physical products.

If you need to cancel or rearrange an appointment, please provide at least 24 hours' notice. Appointments cancelled or rearranged with less than 24 hours' notice, or missed appointments, may be charged at the full appointment rate.

If Stride Physiotherapy needs to cancel or rearrange your appointment, you will be offered an alternative appointment or a full refund where appropriate.

Refunds for appointments that have already taken place will not normally be provided. If you have any concerns regarding the service you have received, please contact Stride Physiotherapy directly so that we can discuss your concerns and resolve the matter where possible.

For support regarding cancellations, refunds or appointments, please contact Stride Physiotherapy using the contact details provided on our website.